Share
Walkie-talkies (also called earphones) can no longer be ignored in a catering, hotel and shopping environment where customer-friendly is number one. In this article we will tell you what the five advantages of walkie-talkies in the hospitality industry are.
1. Information transfer
Walkie-talkies make it possible in the hospitality industry to quickly pass on information to colleagues. With the help of the earpiece you can quickly ask a colleague a question. Thanks to the PTT (push to talk) button on the two-way radio, you have a direct connection with colleagues and a question is answered in a few seconds. Your customers do not have to wait long for help. You can think of dozens of examples of why it is useful to be in direct contact with your colleagues. A walkie-talkie is easy to operate by all your employees. We advise to give everyone their own earpiece, this reduces the number of defective ears. In this way, employees feel responsible for their own equipment.
2. Peace and discretion
The bell is a thing of the past. Of walkie-talkie earphones you can discreetly notify an employee of an order that is ready. Questions about a dish or about current availability? Within seconds your employee is in contact with the manager. The walkie-talkie earphones ensure that your guests cannot hear what is being communicated. This gives more peace of mind in your shop or catering facility.
3. Customer-friendliness
The customer appreciates that information about dishes or table availability is readily available. Because it is possible to communicate quickly between the staff of the catering establishment, the customer can be helped quickly. No need to call or use an old-fashioned bell.
4. Professional appearance
The use of professional communication equipment with earphones shows your customers that you value a smooth organization in which everyone is in direct contact with each other. There are different types of earphones available, each with their own advantages and disadvantages. The two-way radio ears are consumer products and should be replaced regularly. The principle of radios in easily scalable because you can add radios at any time. If you want to start with ten and later expand to twelve, that's no problem. The radios are used with headset (earphones) so that your hands are free for your daily work.
5. Long battery life
Thanks to Motorola and Kenwood radios, you can use radios during the day without additional charges. Your staff can use two-way radio ears all day. Optionally, we offer batteries with extra capacity so that you can communicate for up to fourteen hours. Firecom has attractive product bundles with six, twelve or twenty-four walkie-talkies specifically for hotel, catering and retail. Thanks to the multi-chargers, you can charge all radios simultaneously and use them immediately when the new day starts.
Have you become interested in Firecom's catering solutions? Contact us directly!
Popular walkie-talkies?
The Kenwood PKT-23E and the Motorola CLP446 are the two most popular walkie-talkies for retail & hospitality.