Maintenance contract with Firecom
Maintenance contracts
Small
Basic
Extensive
Wave
・Annual visit
・Disaster stock
・24 hour response
・Maintenance Reporting via Email
・Annual visit
・Disaster stock
・4 hour response
・Night & weekend
・Maintenance Reporting via Email
・Annual visit
・Disaster stock
・2 hour response
・Night & weekend
・Maintenance Reporting via Email
・No call-out charges
・Basic Contract Specifications
・25% off basic subscription
・Remote Maintenance
For a longer lifespan and optimal functioning of your communication system, it is recommended that you have the system maintained regularly.
At Firecom you can take out a maintenance contract for this. When you take out a maintenance contract with us, we take care of your communication system and you are assured that your system is well maintained and periodically checked by an experienced technician. In this, both the software, firmware and other programming (if desired) are renewed.
Maintenance WAVE
We have three types of maintenance contracts. Above you will find more information about our contracts.
If you use WAVE, you choose one of our subscriptions lite, basic or extended and we add the WAVE extension to it. You get a 25% discount on the price of your chosen subscription because the support can be arranged remotely. For you and our advantage, we can carry out WAVE adjustments directly from our office.
Breakdown service
When you take out the maintenance contract, you will receive our 24/7 emergency number for reporting calamities. Our emergency service will start solving the problem within the agreed period.
- Motorola Solutions Platinum Partner Certified
- Direct contact with one of our Field Service Engineers
- Use of (limited) calamity stock
- VCA VOL certified employees
- NEN3140 training