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Privacy Policy

Firecom BV, located at Randweg 10, 2941CG Lekkerkerk, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://www.firecom.nl
Bypass 10,
2941CG Lekkerkerk
+31(0)85-4011980

Firecom's Data Protection Officer can be reached via info@firecom.nl.

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What personal data do we process?

Firecom processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Address
  • Phone number
  • Email address
  • IP address
  • Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone
  • Location data
  • Information about your activities on our website
  • Internet browser and device type
  • Bank account number

For what purpose and on what basis do we process personal data?

Firecom processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and / or advertising brochure
  • You can call or e-mail if necessary to carry out our services
  • To inform you about changes to our services and products
  • Allow you to create an account
  • To deliver goods and services to you
  • Firecom analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

Storing and sharing personal data with third parties

Firecom does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Firecom does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Firecom remains responsible for these processes.

What cookies or similar technology do we use?

Firecom uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.

The functional cookies that we use are necessary for the proper functioning of the website. For example, they ensure that your preferred settings are remembered and that you can navigate efficiently. These cookies have a purely technical functionality. In addition, we use analytical cookies to gain insight into the use of our website. With this information, we can optimize and improve the site. With your permission, we also place tracking cookies. These track your surfing behavior within our website and possibly across multiple websites. This allows us to offer personalized content and advertisements that match your interests.

During your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can change your cookie settings at any time or withdraw your permission via your browser settings. You can also manually delete all previously stored cookies. Cookies can also be placed on our website by third parties, such as advertising partners and social media platforms.

How to access, correct or delete your data?

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any consent for the data processing or to object to the processing of your personal data by Firecom. You also have the right to data portability. This means that you can submit a request to us to receive the personal data that we store about you in a structured, common and machine-readable format or, if technically possible, to have it transferred directly to another organization named by you.

You can send a request for access, correction, deletion, transfer of your personal data or a request for withdrawal of your consent or objection to the processing to info@firecom.nl.

To ensure that the request has been made by you, we ask you to send a copy of a valid ID. In this copy, black out your passport photo, MRZ (machine readable zone: the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN), to protect your privacy. We will respond to your request as soon as possible, but no later than within four weeks.

Finally, we would like to point out that you have the right to lodge a complaint with the national supervisory authority, the Personal Data AuthorityThis can be done via the following link:.

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How do we secure your personal data?

Firecom takes the protection of your personal data seriously. We apply strict measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

As part of our commitment to quality and information security, we are certified according to:

  • ISO 27001: the international standard for information security. This certification confirms that we work with a structural and demonstrable security policy to protect your data.
  • ISO 9001: this standard guarantees that we continuously improve and accurately manage our processes related to quality and customer satisfaction.

If you suspect that your personal data is not properly secured or is being misused, please contact us immediately via our contact form. or info@firecom.nl